Boodles of Cookies Shipping

*Please note:
If you are shipping to a remote area, we may not be able to provide 1-4 day delivery service for you and/or additional shipping charges may apply. If this occurs, we will contact you before proceeding to let you know how long your order will take to arrive and what, if any, the additional charges will be.

When To Order Cookies?
If you’re not sure when to order your cookies for a future delivery date, give us a call, or, place your order ahead of time and enter the requested delivery date under special instructions. We will bake and ship your cookies to arrive on your requested date. (Available on future orders only. Please ensure you are meeting the minimum order deadlines)

Order Cut Off Times
Processing times are as follows: Orders received by 4pm EST Sunday are processed and shipped Monday. (Business Days Only). (ship date is day 0 of your ship time) Orders received by 9pm EST Monday-Thursday (Business Days Only) are processed and shipped the next day. (ship date is day 0 of your ship time) Orders received after 9pm Thursday and before 4pm Sunday will be processed and shipped on Monday (business days only) Christmas orders may require 1-2 extra processing days depending on volume. Orders are shipped to arrive within 1-4 business days, not including day of order. (Order date is day your cookies are baked per above, not date you place order.)

Shipping times are Monday to Friday between approximately 9am and 6 pm (excluding holidays) and do not include day of order. Ship times quoted are based on customer meeting our Order Cut Off Times. Delivery charges are PER item. Ground shipping is not guaranteed.

If requesting a Preferred Delivery Date please ensure Preferred Delivery Date corresponds with Shipping Option chosen and our Order Cut Off Times. Should your Preferred Delivery Date and the chosen Shipping Option selected conflict, we will defer to the Shipping Option and ignore the Preferred Delivery Date entered. ie. you ask for next day delivery under Preferred Delivery Date, then choose 3-4 business days under Shipping Option, we will send it using the 3-4 business day option selected. Ground shipping is not guaranteed.

If information entered under Special Instructions/Preferred Delivery Date is in conflict with any of our guidelines, they will be ignored.

If your gift must arrive on a specific date, please choose Overnight or 3 day shipping, which are Guaranteed options (not available to USA). We do not offer same day delivery. Some rural routes may take longer. Saturday delivery to major business areas may be available. Please call for quote.

Overnight and 3 day service not available to all areas. We will notify you if Overnight or 3 day shipping is chosen and not available for your chosen area.

If no one is home and delivery driver has access to the front door, the package will be left on the porch. Businesses and apartments require signature. Deliveries to hospitals are left at shipping and receiving, who will then deliver to recipient, (sometimes not until the next day).

Couriers do not accept requests for specific time of the day deliveries. ie. between 1 and 3, before 4pm, etc.

As long as you enter a correct email address on the following order page, you will receive a tracking number and tracking updates for your package.

If you are unsure what shipping method will be best, please do not hesitate to contact us for assistance.

Cookie Delivery Schedule and Pricing
Ontario